Deputy Front Desk Receptionist

Bright Den Sentosa · 📍 Banjarmasin, Lainnya · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 8.000.000 per month
Bright Den Sentosa is seeking a dedicated Deputy Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests, ensuring their stay is comfortable and memorable. We are looking for someone who is friendly, professional, and has excellent communication skills. If you are passionate about hospitality and customer service, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist with check-in/check-out procedures.,Provide information about hotel facilities, amenities, and local attractions.,Handle guest inquiries and complaints professionally and efficiently.,Maintain the front desk area and ensure it is clean and organized.,Coordinate with housekeeping, dining, and other departments to ensure smooth operations.,Assist with reservations and manage the guest registry.,Promote the hotel's services and special offers to guests.,Ensure compliance with hotel policies and procedures.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management systems and software.,Ability to work in a fast-paced environment and handle multiple tasks.,Strong customer service orientation.,Ability to work shifts including weekends and holidays.

🛠️ Keahlian

CommunicationCustomer ServiceMultitaskingProblem-SolvingAttention to DetailTime ManagementTeamworkAdaptability
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